Zachary Ray Morris-Dean

zach@morris-dean.com

5026861180

I am an IT professional that loves working with people. I am currently a professional services engineer for a network engineering firm based in Covington, KY. My biggest strengths are systems and network administration and IP telephony.

July 2022 - Present

Carroll County Board of Education

Director of Technology

July 2021 - July 2022

STEP Communications Group

Professional Services Senior Network Engineer

• Working very closely with Kentucky K-12 CIOs and technicians to meet their networking needs by planning and integrating industry-leading solutions. 
• Installing, integrating, and managing managed network services in K-12 schools including managed network access controllers. 
• Assisting with the development and long-term planning for the company’s managed networking services. 
• Installing, troubleshooting, and maintaining Avaya IP Office phone systems. 
• Maintaining and supporting wireless network systems and network access controllers from multiple manufacturers. 
• Supporting the Customer Care Center to provide excellent customer support to our clients. 
• Directing on-site installation technicians. 

August 2012 - June 2021

Carroll County Board of Education

District Network Systems Administrator

• Managed day-to-day operations of an enterprise data network consisting of 9 sites, 70+ switching and routing devices, 400 wireless access points, and 2500 end users. 
• Managed VMWare and Hyper-V clusters, consisting of over 5 hosts and 60 guest virtual machines.  
• Managed Google Workspace and Microsoft 365 tenants, leveraging Azure Active Directory for a unified login experience. 
• Consolidated district datacenter to a hyperconverged virtual environment providing faster and more reliable access to users while reducing hardware and labor costs. 
• Fully automated staff and student identity provisioning resulting in a more secure environment as well as faster onboarding and offboarding of users. 
• Planned, developed, and implemented a new video surveillance and access control system in the school district reducing licensing costs and hardware costs while increasing video retention window. 
• Planned, trained users, and executed migration from Microsoft 365 Exchange email to Google Workspace Gmail.  
• Planned, budgeted for, and implemented a new district phone system. Trained users and streamlined system to best meet school district’s needs. 
• Provide technology training for district students, staff, and administrators. 

July 2010 - July 2012

Owensboro Board of Education

District Network Technician

• Assisting district network administrator
• Maintaining Windows Server application and file servers
• Maintaining Microsoft Forefront Threat Management Gateway
• Maintaining Marshall 8e6 content filter
• Installation and configuration of Nortel Switching/Routing products
• Deployment of Macintosh servers and 2,500 MacBooks to students
• Maintaining of Enterasys HiPath wireless.
• Maintaining of Nortel 8100 wireless system.

August 2008 - June 2010

Owensboro Board of Education

School Technology Coordinator

• Working with Teachers, Administrators, and Students to enhance technology in daily instruction
• Acting as tier 1 support for the school
• Creating and deploying images to workstations using Symantec Ghost

January 2006 - July 2008

Brown & Brown Insurance of Kentucky, Inc

Information Technology Specialist

• Responsible for day-to-day IT operations as well as analyzing/reporting data.

2007-2008

Kentucky Wesleyan College

Associate of Applied Science: Information Technology, Network Administration. Obtained 5/2022

Owensboro Community and Technical College

8/2003-5/2007

Owensboro High School